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Customer Success Operations Administrator

Company: VirtualVocations
Location: Ogden
Posted on: January 21, 2025

Job Description:

A company is looking for a Customer Success Operations Administrator to support its Customer Success teams and manage contract processes.



Key Responsibilities

Manage the contract cycle and build renewal quotes for the Customer Success team
Analyze and improve process flows related to renewals and customer success
Create training manuals and documentation for sales stakeholders


Required Qualifications

2+ years of experience in sales operations or a similar role
Experience with Salesforce.com is required
Prior experience with quoting, subscriptions, and contracts
Ability to investigate and resolve data issues
Experience in maintaining accurate customer data

Keywords: VirtualVocations, West Jordan , Customer Success Operations Administrator, Other , Ogden, Utah

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